Envoy Trust Messenger - Secondary Care
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Envoy Trust Messenger (formally know as Patientxt Secondary Care) is designed specifically for the Trust environment helping reduce DNA rates, save money on admin, post and telephone bills whilst providing improved patient communications.
Features include:
| + Fully Automated Messaging | + Two way communication |
| - appointment reminders | - text reply |
| - results | - voice press button options |
| - health campaigns | - routed to relevant department email addresses |
| - cancelled clinics | +Multiple Carriers |
| - pandemic alerts | -NHSmail & O2 |
| - multiple reminders | +Extensive Reporting options |
| + Multiple messaging channels | - delivery reports with audit & governance |
| - text & Voice | - dates, message content, patient id & mobile number |
|
+ Manage message templates |
- billing & audit options |
| - set per department to local preferences | - reports per speciality/department |
| - select days in advance | - automated & fully exportable |
If you are interested in this solution, click here to find out more.